Haus of Estate
All open roles

Advisory

Property Advisor — London

London (hybrid) Full-time Advisory

Lead enquiries from UK-based buyers and renters, qualify briefs, and route them to vetted estate agents across our network. Calm, advisor-led, no chasing commission.

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Property advisors are the calm voice clients meet first. Your job is to understand what someone actually needs, ask the questions a junior agent would skip, and decide which of our partner agencies is the right fit.

How the work feels

Most of your time is conversation — discovery calls, follow-ups, and the occasional in-person walk-around. The rest is making sure every brief is captured, every agent introduction is warm, and every client knows where they stand.

What you'll do

  • Handle inbound buyer and renter enquiries across the UK with care, speed and clarity.
  • Qualify briefs in detail — budget, timeline, must-haves, deal-breakers — and document them.
  • Match each client to the right partner estate agent based on area, specialism and track record.
  • Stay close to clients through their journey — they should always know what is happening and why.
  • Feed back what you learn into how we hire, vet and brief our partner agents.

What we're looking for

  • Three or more years in estate agency, lettings or property advisory.
  • Real working knowledge of the UK property market — London, Manchester or Birmingham especially.
  • Excellent written and verbal English; the patience to over-explain when it matters.
  • Comfort holding a calm, firm line — saying no to a client when an opportunity is wrong for them.

Nice to have

  • Experience working across the UAE or international markets.
  • Familiarity with Rent Smart Wales or Propertymark CMP frameworks.
  • A second language relevant to our client base.